FC999 Terms and Conditions

FC999 ("bundles" refers to the fc999.onl website along with its associated mobile apps and services) is an internationally licensed online gaming platform. By using FC999, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

FC999 reserves the right to update these Terms and Conditions at any time. Any changes will be announced at the top of the page along with the updated date. Continued use of the service will be taken as acceptance of the revised terms.

• You must be at least 18 years old to use this site.
• Residents of countries where online gaming is prohibited are not permitted to use FC999.
• FC999 reserves the right to restrict or terminate access to any account or service without prior notice.
• Where both a Bengali and an English version of these Terms exist, the Bengali version shall take precedence.

When creating an account on FC999, you are required to provide accurate and up-to-date information. Providing false or incorrect information may result in account closure and forfeiture of your balance.

Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses forfeited. FC999 may request identity documents, proof of address, or other records for KYC (Know Your Customer) verification at any time.

• A valid mobile number and email address are required at registration.
• You are solely responsible for keeping your account password confidential.
• If you suspect unauthorized access to your account, contact FC999 support immediately.
• Allowing third parties to access or use your account is strictly prohibited.
• Withdrawals may be held until verification is complete.

Deposits on FC999 can be made via bKash, Nagad, and Rocket. Funds are typically credited to your account within a few minutes. If a deposit is delayed for any reason, please contact support and keep your transaction slip on hand.

Your account must be verified before you can make a withdrawal. Withdrawal requests are typically processed within 1–24 hours. Winnings derived from bonuses cannot be withdrawn until the applicable wagering requirements have been met.

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• Withdrawals can only be made to the registered mobile banking number on your account.
• A daily maximum withdrawal limit applies — contact support for details.
• FC999 may hold payments on suspicious transactions until verification is completed.

FC999 regularly offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and special occasion offers. Each bonus has its own terms and conditions, which are detailed on the promotions page.

Claiming a bonus requires meeting specific wagering requirements. For example, if the wagering requirement is 10x and you receive a BDT 500 bonus, you must place BDT 5,000 in bets before making a withdrawal.

• Each bonus can only be claimed from one account.
• Bonuses are generally valid for 7 days and will expire at the end of that period.
• Bonuses may only be used on specific games, as stated in the promotion terms.
• Any attempt to abuse bonuses or exploit the system may result in bonus cancellation and account closure.
• FC999 reserves the right to modify or cancel any bonus offer.

All games on FC999 are powered by internationally recognized RNG (Random Number Generator) technology. This ensures that every outcome is completely random and cannot be manipulated by any user or by FC999. FC999 is committed to maintaining a fair and transparent gaming environment.

If a technical error occurs during a game, FC999 reserves the right to void the result of that round and refund the bet. If your internet connection drops, the game will continue from the last state saved on the server.

• Any complaints regarding game results must be submitted to support within 48 hours.
• Using any software or script to manipulate games is strictly prohibited.
• FC999 maintains game result logs, which serve as the definitive evidence in any dispute resolution.
• The dealer's decision is final in Live Casino games.

The following activities are strictly prohibited while using FC999's services. Any violation may result in immediate account closure and forfeiture of all balances.

• Using FC999 for money laundering or any illegal financial transactions.
• Creating multiple accounts to claim bonus benefits.
• Opening an account or conducting transactions using another person's identity.
• Using bots, scripts, or automated software in any game.
• Attempting to exploit any system vulnerability or bug.
• Harassing or engaging in misconduct toward other users.
• Participating in unfair agreements or collusion with FC999.

You may close your FC999 account at any time. It is recommended that you withdraw any remaining balance before doing so. Once the account is closed, a new account cannot be opened using the same details.

FC999 may suspend or permanently close any account for the following reasons: breach of rules, failure to complete KYC verification, suspicious activity, or a self-exclusion request. In such cases, any eligible withdrawal balance will be returned subject to verification.

• Account closure requests can be submitted by emailing [email protected].
• Once self-exclusion is active, your account cannot be reactivated before the set period ends.
• You have the right to appeal a suspended account — please contact support.

FC999 treats the protection of your personal information as its top priority. Your name, mobile number, address, and financial details are secured using SSL encryption technology. FC999 never sells your information to third parties.

FC999 may use your information to improve its services, prevent fraud, and meet legal obligations. For more details, please see our Privacy Policy Read.

• Your information is stored for verification purposes.
• You can opt out of promotional communications at any time.
• In the event of a data security breach, users will be notified promptly.

FC999 believes gaming should be a healthy form of entertainment. We encourage all users to play responsibly and to seek help when needed. FC999 provides a range of responsible gaming tools that users can activate themselves.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily lock your account for a set period.
• Cooling-Off: Take a Break.
• Reality Check: Receive regular reminders about your time and spending.

If you are experiencing problems related to gaming, you should seek professional help. To learn more, visit our Responsible Gaming Page View.

These Terms and Conditions are governed by the laws of the international gaming licensing authority. Any dispute between FC999 and a user will first be addressed through the support channel.

FC999 is not liable for indirect losses or loss of profits arising from use of its services. Liability is limited in cases involving technical errors, server outages, or issues caused by third parties. All complaints must be submitted within 30 days of the incident.

• The first step in resolving a dispute is to contact the support team.
• If your issue is not resolved by support, you may escalate a complaint to the licensing authority.
• All final decisions by FC999 will be made in accordance with the guidelines of the licensing authority.
• If any part of these Terms is found to be invalid, the remaining provisions will continue to apply.